Greekhotels.gr is operated by Ecoworld Sa, based in Heraklion, Crete. We have been helping travelers book accommodation in Greece since 1964.
You can reach our multilingual customer support team with any questions or requests by email at contact@greekhotels.gr and we will get back to you within 3 working hours. We provide secure online payments, instant booking confirmations, and customer support before, during and after your stay.
Our company details, contact information, and booking policies are fully transparent and available on our website.

We're a real team based in Greece, and we're always happy to help. If you have any questions about your booking, need assistance, or simply prefer to speak with a person, you can contact us at contact@greekhotels.gr. We aim to respond to all enquiries within 3 working hours. You can also use the live chat feature available on each hotel page within our booking engine. Unlike many online travel platforms, our chat service connects you directly with a member of our customer support team. No automated chatbots are used, so you'll always be communicating with a real person.You may also contact your hotel directly using the contact details provided in your booking confirmation email. At GreekHotels.gr, customer support is provided by real people who are familiar with your booking and ready to assist before, during, and after your stay.

We're here to help before, during, and after your stay. Once your booking is confirmed, you will receive a confirmation email containing all relevant reservation details, including contact information for both GreekHotels.gr and your accommodation provider. If you have any questions or need assistance with your booking, you can contact our customer support team at contact@greekhotels.gr. We aim to respond to all enquiries within 3 working hours and will be happy to assist you with booking-related questions, amendments, or special requests whenever possible. You may also contact the hotel directly using the contact details provided in your confirmation email.

Yes. Your payment is processed securely through Stripe, one of the world's leading online payment providers, trusted by millions of businesses and customers worldwide. All payment information is encrypted and transmitted using secure technology to help protect your personal and financial data. GreekHotels.gr does not store your full credit card details on its servers. You can complete your booking with confidence knowing that your payment is handled through a secure and reliable payment platform. If you have any questions regarding your payment, our customer support team will be happy to assist you.

Once your booking is completed, you will receive a confirmation email containing your reservation number, accommodation details, stay dates, and the hotel's contact information. If you wish to verify your reservation directly with the hotel, you may contact them using the details provided in your confirmation email and quote your reservation number. If you have not received your confirmation email or would like us to confirm the status of your booking, please contact our customer support team at contact@greekhotels.gr and we will be happy to assist you.

Yes. The reviews and ratings displayed on GreekHotels.gr are sourced from Google Reviews and reflect feedback provided by users on Google's review platform. These reviews are submitted by travelers who have stayed at the properties and shared their experiences independently. GreekHotels.gr does not write, edit, or influence the reviews displayed on our website. We encourage guests to read both the ratings and the individual reviews to gain a balanced understanding of each property's strengths, amenities, and guest experience before making a reservation.

If you do not receive your confirmation email, please contact us at contact@greekhotels.gr and our team will promptly resend it to you or to an alternative email address of your choice.